Revolutionize Healthcare Communication with ClinicPing
ClinicPing is an all-in-one, HIPAA-compliant communication and automation platform built specifically for private practices, medspas, dental offices, and clinics.
Streamline Healthcare Communication
Secure Digital Intake Forms
Streamline your patient onboarding with digital intake forms that are easy to complete, fully HIPAA-compliant, and accessible from any device. Patients can fill out their forms from home or their phone — no more clipboards, paper forms, or scanning. Forms can include digital signatures, insurance info, medical history, and consent fields, all stored securely in the cloud. Save staff time, reduce data entry errors, and improve the patient experience from the first touchpoint.
HIPAA-Compliant Messaging
ClinicPing includes a secure, real-time messaging system that allows providers and patients to communicate without phone tags or email chains. Message history is saved by patient, auto-responses can handle common replies (like directions or hours), and all communication is encrypted to meet HIPAA requirements. Your team can chat with multiple patients efficiently while ensuring patient data is never at risk.
Smart Reminders and Requests
Reduce costly no-shows and late arrivals with automated SMS and email reminders that sync with your calendar. Patients receive gentle, timely reminders before their appointment — with options to confirm, reschedule, or cancel directly from the message. You can also include directions, prep instructions, and links to intake forms. After the appointment, patients are prompted for reviews or follow-up actions automatically.
Review Boosting
Grow your online reputation without lifting a finger. ClinicPing automatically identifies happy patients based on appointment interactions or direct feedback and sends them a personalized request to leave a review on Google, Yelp, or other platforms. You control the timing and tone, and only satisfied patients are prompted — helping you build trust and attract new clients with a strong online presence.
Analytics Dashboard
Make smarter decisions with real-time insights into your clinic’s performance. The dashboard tracks no-show rates, patient return rates, form completion rates, review responses, and message engagement — all in one easy-to-read interface. Filter by day, provider, or service to identify trends and uncover hidden bottlenecks. Visual graphs and summaries make it easy to spot where your operations shine and where improvements are needed.
Features Coming Soon
Loyalty & Upsell Automation (Premium)
Reward loyal patients and increase revenue with intelligent automation. Patients are automatically enrolled in loyalty programs based on visit frequency or spend, and receive personalized thank-yous, birthday offers, or discounts. The system also detects service gaps or upsell opportunities and sends smart prompts — like offering a facial add-on to a medspa client or a whitening service after a cleaning. All without manual follow-up from your team.
Smart Cancellation Recovery (Premium)
Turn last-minute cancellations into recovered revenue. When a patient cancels an appointment, ClinicPing instantly notifies patients on the waitlist who’ve opted in for earlier openings. Notifications are sent via SMS or email, and the first to claim the slot fills the gap — no need for staff to call around or scramble. This system keeps your schedule full, reduces idle time, and ensures patients get seen sooner.
ClinicPing is Here For You
Whether you’re running a single-location medspa or a busy multi-provider clinic, ClinicPing helps you improve efficiency, patient satisfaction, and retention — without adding work to your front desk.
